Valley Auto Group

"Sales customer"

" We are loving  the Fusion! I can honestly say I never thought I'd send a thank you to  a car dealership, but this  was the easiest new car transaction we have  ever completed,  especially since we've been die  hard foreign car drivers! Thank you for your assistance & patience in helping us get the perfect car!"

JoAnn & Bill I.

"Sales Customers"

"Thanks for the smoothest & easiest vehicle purchase of our life! We will most definitely refer others to you & will be back when it's time to trade in my Juke! Thanks again.!"

Jenn Drew H

"Valley Auto Body Customer"

" Your personnel is certainly people friendly. I especially appreciate Fran, the lady in the office, and Tom, the young man who drove me home. They are definitely 'keepers'. The fella who assessed my damage was special also."

Iriranna K.

"Service Customers"

We would like to thank Tony Lee for his good work in keeping us updated on the repairs on our 2004 Ranger when the  fuel pump went out while visiting family in the Yakima Valley. We made it home safely. Thank you also to the Ford Repair Shop crew for the good work in getting us back on the road. We now have a reliable Ford repair shop if we break down in the Yakima area in the future.Thanks everyone!

Carol & Keith E.

"Service Customer"

" I was just happy. They were great and all I can say is thank you for making our visit so nice. Felt great about service."

Russell S

"Sales Customer"

" Dave Suthard made our purchase very easy. We felt that he was fair & friendly and we had complete confidence in him."

Steve S

"Service Customer"

"No appointment needed. We are from MO and while on vacation in WA wanted a certified Ford dealer to change the oil. That way it's done correctly. Thanks. Good job."

Nancy W

"Service Customer"

" The only bright spot in our truck breakdown experience was ending  up at Valley Ford late last Friday afternoon.. Your staff pulled our camper to a secure locked area for the weekend and Tony gave us his phone number in case we needed to go into it Saturday night or Sunday. We were treated like family, with no pressure to buy,  with courtesy and helpfulness throughout the experience. Unfortunately the repair to our truck was major and we ended up purchasing a replacment 2007 F-150.

Our thanks to everyone who made what could have been an ugly experience one that we can actually laugh about. No matter the quality of the product, what  really makes a company and sells the product is  the staff. Yours is the best."

Dennis J.

"Body Shop Customer"

" Front office reception was fantastic! Always remembering my name...friendly and helpful. Great Service!

Allen A.

"Sales Customer"

" When I discussed the vehicle and deal with Jim Fretwell,  he went to great lengths to make a deal that my neighbor was happy  with. He made sure that they were treated with that extra care that  I am sure they have discussed with everyone on our block. They were even showing off the key rings he had given them.Your team has left both my neighbors and I with a great feeling about their purchase. Thank everyone there involved with this purchase for me on behalf of my neighbor - they truly deserve it."

Tami W

"Service Customer"

" We are writing to commend the service team for going out of their way to make our visit to your dealership enjoyable in spite of our vehicle breakdown. The accommodation, professional and technical expertise, and genuine concern were evident and appreciated. You pick your employees well and surround yourself with the best, because the handling of our unfortunate breakdown actually turned into a memorable experience. Thank you  all."

John & Georgia M.

"Sales Customer"

" I never felt any pressure to buy the car. I felt I could walk away at any time. But your sales and finance team bent over backwards to get me the deal at the payment I could afford. I could not have been more pleased with the deal."

Andrew V

Contact Keith Hellums or Torin Antijunti

Jim Fretwell - General Sales Manager

 Keith Hellums - Internet Sales


Keith Hellums